Reference

Legal details for your score288 account

score288 Legal brings the account rules, privacy choices and access conditions into one clear place, with DANA, OVO, GoPay and QRIS named where they apply.

Account termsPrivacy requestsLocal-law accessPayment records
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score288 Legal details for your score288 account
CONTACT ROUTES

Legal help beside account support

A clear contact path matters when you need to question a Legal term, correct an account detail or ask why a payment record is being checked.

Account access If phone verification or an account detail blocks access, use the account help path beside the cashier area. Tell us which step stopped you and include the relevant account contact detail so we can identify the Legal question without asking you to repeat the full history.
Payment records For DANA, OVO, GoPay or QRIS questions, keep the receipt reference and the wallet status visible before contacting us. Our support path can then connect the payment record with the correct account and explain which Legal condition applies to that request.
Policy questions When a clause is unclear, ask through the account support route and name the section you are querying. We can point you to the relevant wording about access, data handling, account security or retention, while eligibility remains dependent on local law.
DATA PRACTICES

How we handle Legal requests

Legal is practical when you can see how a request moves from your account to a response.

Account details

We use your account details to connect phone verification, sign-in activity and policy requests to the right account. Keeping your contact information current reduces confusion when we need to clarify access conditions or explain why a particular Legal step is required.

Payment matching

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account receipt may be used to match a payment record with your account. Share only the reference requested through support, and avoid sending wallet passwords, one-time codes or unrelated personal documents.

Cookies

Cookies can retain session choices that help the Legal and account pages load in a consistent way. You can manage cookie settings through your browser, although changing them may affect sign-in continuity or the way a policy request form remembers entered fields.

Account security

Phone verification is part of our account access process, and we use it to help distinguish an account holder from an unapproved sign-in attempt. Never share a verification code with another person; if access looks unusual, use the account help path before continuing.

Record retention

We retain account, payment and support records for as long as needed for the stated account, security and Legal purposes, subject to applicable local requirements. A request to change or remove data may be limited when a record must be kept for a valid operational reason.

Change requests

To request a correction, access copy or other privacy change, use the support route linked from your account and describe the exact record involved. We may need account verification before acting, and we will explain any restriction connected with local law.

Legal answers before account access

These Legal questions cover the points you may search for before opening an account from Indonesia. We explain the access condition, the records connected with DANA and QRIS, the account verification step and the route for requesting a correction. Where the answer depends on your location, local law remains the deciding condition.

Legal covers account access, use conditions, privacy choices, cookies, security checks, payment records and requests to correct account data. It also explains that access depends on local law, so you should confirm that the service is permitted in your location before opening or using an account.

Yes. Legal applies to records connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account routes. A receipt reference may be matched to your account when a payment question arises, while the available payment route remains subject to account status and local law.

Phone verification helps connect account access to the person who opened the account and can help us investigate an unusual sign-in. We may request it before access is completed. Keep verification codes private and contact account support if the step does not work.

You can request a correction through the account support path. Identify the account detail that is wrong and describe the change clearly. We may verify your account first, and some records may need to remain available when retention is required for a valid Legal or security reason.

Cookies can remember session choices and help the Legal page or account area load consistently. Your browser controls these settings. Removing or blocking cookies may affect sign-in continuity, so check the browser setting before deciding whether a stored session choice should be changed.

Open the account help route near the cashier area and name the Legal section or wording you want explained. Include the relevant account contact detail, but not a password or verification code. We can clarify the clause and identify whether local law affects your access.

You can open the Legal page from Makassar if access is permitted where you are located. The governing condition is that access depends on local law. If an account step or payment record needs attention, use the account support path rather than attempting to bypass a location or verification check.

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